Testimonials

Summary

5/5 based on 128 ratings and reviews for Service.

Reviews


  • "Having recently joined the HOA board in my community, I've been working with Andrea Merchant for the past month or so. Andrea has been very helpful with my questions and has offered her support on a variety of issues. She is quite knowledgeable regarding my community's bylaws and has been open to many suggestions that will hopefully improve our neighborhood. Her communication has been swift and frequent, especially as our new board becomes oriented to our responsibilities. It has been a pleasure interfacing with Andrea, and I look forward to our future relationship with Tidewater."
    Customer: David
    Date: 03/14/2016

  • "I live in a 55 and over community and Tidewater Property Management Co. has been managing our COA from the begining. It was a bit bumpy in the begining but it was a matter of understanding exactly what the COA was supposed to do and what the Management agent was responsible for. Once that was figured out I have had no problems accomplishing the day to day association task and coordination of vendors, contracts and budgetary actions are well looked after by our property manager, Mark Hoage. He is well credentialed and very involved. It's been quite and education and Mr. Hoage has been invaluable in getting things to flow as they should. I and our COA are very satisfied with Tidewater."
    Customer: David
    Date: 03/14/2016

  • "We have lived in Miramar Landing for over 7 years. Tidewater Property Management has been managing our HOA. I have been extremely satisfied with their services. I became a member of the Board of Directors for our HOA last year. I find that my fellow neighbors are quick to blame Tidewater for issues that Tidewater or the HOA have no control over. More neighbors should attend the HOA meetings and they would learn how The HOA and Tidewater are working to make our neighborhood safer, cleaner and even an enjoyable place to live."
    Customer: Deborah
    Date: 03/14/2016

  • "As far back as I can remember, Tidewater has been our property management company consistently providing excellent service!"
    Customer: Diane
    Date: 03/14/2016

  • "The Gardens at Owings Mills has been with Tidewater for over two years and I, as a board member and homeowner find their service to be good. Our property manager is very knowledgeable about our documents and the law pertaining to condominiums. Our property manager, Matt Merckel probably spends fifty percent of time handling issues at our community. Ours is an older community which converted from apartments to condos over forty years ago so we more problems than your average community and they all get handled."
    Customer: Donna
    Date: 03/14/2016

  • "Tidewater Property is a great company to work with. They are organized and efficient. An especially big thank you to Mordy Weimer."
    Customer: EV
    Date: 03/14/2016

  • "I'd like to compliment one of your employees, Jessica Ogle, for the excellent customer service she provided me back in January as well as this morning. Ms. Ogle helped me to sort out my account after I discovered that there had been an error on my part. I have always been pleased with the service I receive at your office. However, Ms. Ogle's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Within a hours, she was able to correct the mistake to my account and start the process of having the problem corrected. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Tidewater for years to come."
    Customer: Fran
    Date: 03/14/2016

  • "I've worked with Tidewater Property Management and Mordy Weimer, our manager, going on two years, and have found both to be responsive and helpful. Mordy spends a great deal of time with us and is a great resource for us to better serve our Owings Mills community. Thanks, Mordy!"
    Customer: Francine
    Date: 03/14/2016

  • "Thanks for your continued support! Your quick response time and follow-up to my inquiries are greatly appreciated. I thoroughly enjoy working with you."
    Customer: Cara
    Date: 01/21/2015

  • "I have had positive experiences having Tidewater manage our community for over 5 years. They have provided great advice when complicated scenarios arise. They are able to answer most questions for those that aren't as familiar with property management and laws that impact our community. They sure have the patience and threshold to handle complex board drama that sometimes limit their success as the HOA board is in such a disarray. I have learned a lot over the past several years by being a board member and I owe that to Tidewaters guidance and knowledge base. I know that our community is in better hands having Tidewater manage our community. Thanks for all the great service over the years!"
    Customer: Casey
    Date: 01/21/2015

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