Testimonials

Summary

Reviews

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  "Lisa Walls is always responsive to emails and phone calls. She is friendly, polite and professional. She clearly knows her way around managing a community. She has to deal with a lot of personalities and does not lose her cool. Lisa is keeper!!"
  
  Customer: Jean
  Date: 12/16/2024
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  "Most reviews are written to lodge a complaint. This review is to express my thanks to both Jordan Andrews and Heidi Liester. I made an error in payment of my monthly fees and at the same time my neighbor and I had a problem with a water leak. After several emails and their great patience with me we were able to figure out the accounting error which I made. It is not often these matters can be resolved in a day. The leak was diagnosed and repaired in a matter of hours. They arranged their contractor to come out that morning and it was fixed and an invoice in the mail by lunch time. They were both very responsive and courteous. It was much appreciated. Thanks again ladies."
  
  Customer: richard
  Date: 10/03/2024
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  "Thank you Hailey Matthews at Tidewater Property Management for your preparedness at the monthly community meetings, your professionalism in representing Tidewater Property Management, your prompt attention to issues, and your knowledge of property management in improving our community in Westminster, MD."
  
  Customer: Anonymous
  Date: 06/28/2024
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  "I recently moved from a neighborhood that was managed by Tidewater. Our onsite manger was Tammy and she was always professional, helpful and friendly. She is one of the main things I miss since moving."
  
  Customer: DARCY
  Date: 06/26/2024
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  "Our neighborhood has had a number of property management companies and on-site support personnel through the years. Tidewater Property Management and specifically Lisa W. have been true assets for making the day-to-day neighborhood operate. As a homeowner fixit guy I have developed a good working relationship with Lisa. She is very organized, contentious and proactive for getting the job done. Her patience and multitasking skills are fantastic qualities to have as the on-site point of contact in the neighborhood. She is definitely one of the best people we have supporting many different tasks."
  
  Customer: Bob
  Date: 04/25/2024
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  "I feel truly blessed to have Tidewater, and more specifically Tira, as my communities property management company. The level of service we receive with Tira is beyond expectations. She helps us navigate all aspects of our HOA and really cares about doing what is best for our community. She is detail orientated, responsive to our many questions, transparent and most importantly someone we can always rely on. We have been with Tidewater for over 10 years and their commitment to their customers unmatched. If you are considering a property management company you have to reach out to Tidewater."
  
  Customer: Rosa
  Date: 04/09/2024
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  "Tidewater Manages my property in Berlin, MD , Sea Oaks Village. I'm very pleased with our manager, Karen Thompson. I've had to reach out to her on several occassions since moving there in 2022. She has always been very quick to respond back to me. She has helped me understand so much and she explains in detail with no question left unanswered. Our conversations either on the phone or in person are always profession and she never makes me feel rushed or that my concerns are not important. I have never belonged to an HOA and she has made this transition super easy Thank You !!!!!"
  
  Customer: Pamela
  Date: 04/01/2024
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  "We would like to commend Jessica Edwards on displaying exceptional professional ability, and logical application of sound management principals, she was outstandingly successful in guiding the activities of the Homestead HOA. Her exemplary handling of our administrative matters attests to her professional knowledge, willingness to help, attention to detail and the ability to adapt herself to any assignment or situation. Her conscientious actions, diplomatic manner, and astute advice contributed materially to the success of our organization. Thank you Jessica for being there when we needed assistance. We all appreciate your assistance and advise. Tidewater is very lucky to have a employee that demonstrates such devotion to her job. Homestead HOA"
  
  Customer: David
  Date: 07/19/2023
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  "We own a townhouse in Ellicott City Maryland which we rent and Cody Bishop and his team have found wonderful renters. They have been very polite and efficient. They know the market and can suggest the best market value regarding rent. They also can manage any repairs that are needed. When it's time to sell the townhouse, we will be sure to use their services."
  
  Customer: William
  Date: 07/13/2023
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  "Since moving to Delaware 9 years ago, we have had three property management companies in our development. Tidewater has been the most professional, hand-on company, far exceeding the two prior companies. They have worked well with both homeowners and our Board of Directors. Day to day issues and concerns are handled promptly by an informed staff headed by Don Gentry. Crystal Marine has been our incredible “go to” contact. she makes sure we are always alerted about upcoming services such as trimming, mowing and fertilizing. We would highly recommend Tidewater Property Management."
  
  Customer: Paul and Gail
  Date: 04/10/2023